Station to Station BID - Mid-term review

Project categories: 
BID Mid-Term Review
Station to Station Business Improvement District

To review the progress and governance of the BID and make recommendations for the future. 

September to November 2019
Project Description: 

The means were commissioned by the Station to Station (S2S) BID to undertake an assessment to determine how well the BID is performing, having reach the halfway point of its first 5-year term.

Existing documentation including the business plan, reports and surveys were reviewed to establish the core objectives and ambitions, and offered a baseline from which to measure performance.

Feedback was obtained through an attitudinal survey, conducted with the BID Chair, manager and board members in addition to a survey with businesses. The business interviews captured were obtained from distinctly different locations within the BID area, in order to ensure that the results were representative of the business base.

Finally, a strategic away day was delivered presenting the results of the attitudinal survey and outlining recommendations for the future including the BID’s governance, financial management, team structure and balancing between short-term and strategic aims. Recommendations were also set out for the forward planning in preparation for the renewal ballot, in terms of preparing the vision and resource planning for the campaign.